Navigating the mind-boggling maze of Medicare and Medicaid rules is daunting. But there’s help - and it’s not one of those infuriating recorded messages. The compassionate souls at SHINE volunteer their time and energy to give seniors free and unbiased information about Medicare and Medicaid - and they’ll even help them apply for Medicare and prescription drug assistance programs. They’re a great group of volunteers - and they need people like you to join them and help others.

“Volunteering for SHINE is one of the best kept secrets in Miami-Dade County! We have a great group of people and we need more because so many people are turning 65 and going on Medicare,” explains SHINE Liaison Kathy Sarmiento. You don’t need to know the ins and outs of Medicare/Medicaid - volunteers are trained by the Florida Department of Elder Affairs. And they meet once a month to learn more and have lunch at the Alliance for Aging. Volunteers counsel a minimum of five people a week via telephone or in person - and those interested can do Medicare 101 presentations in the community. Ready to SHINE? Call Kathy Sarmiento at 305-670-6500 x 270 to arrange an interview.

Tags:Community Resources LTC Medicare Volunteering

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Linda Haase

Linda Haase, Seniority Matters' guest blogger, is a veteran journalist and a member of the indomitable Sandwich Generation. She is currently a freelance writer for the Palm Beach Post, AARP Bulletin, Boca Raton Observer and other publications.  When she's not writing,she likes to enjoy quiet time at home, dreaming of the day she can sleep past 5 a.m.

Linda may be contacted via email at

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